Founding Designer

Medical bills are a huge problem and can. They are confusing, over 40% contain errors, 17% of claims are denied by insurance, and often represent very large sums of money. As a result, 100 million Americans are saddled with medical debt, and medical bills cause nearly 70% of personal bankruptcies in the US.

Dealing with unexpectedly high medical bills is time-consuming, complex, and stressful. Stuck between their providers, payers, and bill collectors, consumers too frequently have to make numerous phone calls, wait on hold, and even send paper letters and faxes. Appealing insurance denials, resolving billing errors, negotiating bills, and filing out of network claims require expert knowledge that most consumers don't have.

Thanks to AI and new healthcare regulations around data access and price transparency, we can now automate this soul-crushing work and empower consumers to fight back against this broken system. Beyond medical bills, we help people through their entire healthcare journey as they pick their health insurance plans and benefits, or look for care that fits their budget.

At a high level, our assistant analyzes medical bills, identifies potential issues such as errors or undue denials, and helps resolve them. It can send emails, faxes, and letters and also act as a voice co-pilot during phone calls with relevant stakeholders. Additionally, our assistant can accomplish various admin tasks on the web on users’ behalf.
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P.S. This is a list of ideal qualifications for this position. If you don't meet every single one of them, you should still consider applying!

If the above piques your interest, and you’re into working in a demanding environment with high ownership, wide scope, and big impact, we want to hear from you.

To apply, email us directly at careers@medbill.ai. Please include “Founding Designer” in the subject line; in the body of the email, please include links to help us learn more about you and your work (LinkedIn, Github, resume, personal website, etc.).